Privacy Policy

Introduction

At DoseAnchor, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medication reminder application and related services. We understand that medication information is sensitive, and we are committed to protecting your data with industry-leading security practices.

By using DoseAnchor, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

When you create an account with DoseAnchor, we collect:

• Name and email address
• Phone number (optional, for SMS reminders)
• Profile information you choose to provide
• Relationship information (for family caregiver accounts)

Health and Medication Information

To provide our medication reminder services, we collect:

• Medication names, dosages, and schedules
• Prescription and refill information
• Healthcare provider information (optional)
• Pharmacy information (optional)
• Medication adherence data (doses taken, missed, or delayed)
• Notes and observations you add about medications

Usage and Technical Information

We automatically collect certain information about how you use DoseAnchor:

• Device information (type, operating system, unique identifiers)
• App usage patterns, features accessed, and interaction data
• Log data including IP address, browser type, and access times
• Performance data and error reports

How We Use Your Information

We use the information we collect to:

• Provide medication reminders and alerts at scheduled times
• Enable family caregivers to coordinate medication management
• Send notifications about missed doses, refills, and appointments
• Maintain and improve our services and user experience
• Provide customer support and respond to your inquiries
• Analyze usage patterns to enhance app functionality
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations and enforce our terms
• Send important service updates and announcements

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With Your Consent

When you explicitly authorize family members or caregivers to access your medication information, we share your data with those individuals according to the permissions you set.

Service Providers

We work with trusted third-party service providers who help us operate our services, including cloud hosting, notification delivery, analytics, and customer support. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect rights, safety, or property.

Business Transfers

If DoseAnchor is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your data is transferred and becomes subject to a different privacy policy.

Data Security

We implement robust security measures to protect your information:

• End-to-end encryption for sensitive health data
• Secure data transmission using industry-standard SSL/TLS protocols
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Secure cloud infrastructure with redundant backups
• Employee training on data protection and privacy practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of data protection.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications (service notifications will continue)
• Processing: Limit how we use your information in certain circumstances

To exercise these rights, contact us at hello@doseanchor.com. We will respond to your request within 30 days.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, regulatory, or security purposes.

Medication history data may be retained in anonymized form for research and service improvement purposes, with all personally identifiable information removed.

Children's Privacy

DoseAnchor is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Third-Party Links

DoseAnchor may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our app.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

For significant changes, we will provide additional notice through email or in-app notifications. Your continued use of DoseAnchor after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our data practices, please contact us: